Our Client Care and Management Team work alongside our clinicians to keep everything running smoothly.

At Animal Trust Vets, our Client Care and Management Team plays a vital role in the day-to-day running of our practices. Working hand in hand with our clinicians, they make sure everything behind the scenes runs efficiently, allowing our vets and nurses to dedicate their full attention to delivering the best possible care for our patients.

From welcoming clients at reception to managing appointments, coordinating treatment plans, and handling the essential administration that keeps a busy veterinary practice functioning, our team ensures no detail is overlooked. They are the friendly faces who greet you when you arrive, the voices at the other end of the phone and the problem-solvers who keep our services flowing seamlessly.

Their role extends beyond customer service, they are the organisational backbone of Animal Trust. By keeping everything running like clockwork, they help create a calm, supportive environment where our clinical teams can focus solely on diagnosis, treatment, and recovery.

Whether it’s assisting with client queries, managing practice schedules, or ensuring smooth communication between our teams, our Client Care and Management Team are at the very heart of what we do – ensuring every pet, and every owner, receives exceptional care from start to finish.