Repeat Medication
This service is for pets already on long‑term medication prescribed by Animal Trust Vets. If your pet has a new problem, worsening symptoms, or you’re concerned about their health, please book an appointment instead.
Who Can Use the Repeat Medication Service
Our repeat medication service is available for pets receiving treatment prescribed by Animal Trust Vets. You can request repeat medication from your vet or request a written prescription for ongoing conditions requiring long-term medication for cats and dogs. This service makes repeat prescriptions for pets simple and convenient to request online.
How It Works
1. Log in to your My Animal Trust account or create one online.
2. Request your pet’s repeat medication or a written prescription through your My Animal Trust account.
3. Our team will review your request and approve it where appropriate. In some cases, your pet may need a check-up before medication can be prescribed or a written prescription issued.
4. Once approved, collect your pet’s medication or written prescription from your chosen Animal Trust surgery.
Important Prescribing Information
Veterinary medicines are regulated by law, so we may sometimes need to examine your pet before prescribing medication or issuing a written prescription.
The maximum amount we can prescribe at one time is:
Up to 12 months of flea and worming treatment
Up to 2 months of most other long-term medications
Controlled drugs are usually limited to a maximum of 30 days’ supply
Your vet may decide to prescribe a smaller amount depending on your pet’s condition and treatment needs.
Please request repeat medication or written prescriptions at least 7 days before you run out to allow enough time for your request to be reviewed and processed.
A Faster Way to Order Medication
My Animal Trust makes requesting your pet’s repeat medication or a written prescription quick and easy.
Start Your Medication Request
First time using My Animal Trust?
Existing clients will need to create a new My Animal Trust account before getting started. Click here to set up your account.
Already created your new account?
Log in below to request repeat medication or a written prescription online.
FAQ
Managing your pet’s ongoing medication should be as straightforward and stress-free as possible, our FAQs have some of the most commonly asked questions to guide you through the process.
If you can’t find the answer to your question on this page – click on the chat icon at the bottom right-hand corner of the page to ask your question.
How do I request repeat medication or a written prescription online?
You can request repeat medication or a written prescription by logging in to your My Animal Trust account. If you are an existing client using the system for the first time, you will need to create a new account before getting started.
How long does a repeat medication or written prescription request take?
Please allow at least 7 days for your request to be reviewed and processed. Some medications may need to be specially ordered and could take longer than 7 days to arrive.
Will my pet need a check-up before medication can be prescribed?
Sometimes. Veterinary medicines are regulated by law, and your vet may need to examine your pet before prescribing medication or issuing a written prescription.
What happens if my pet’s medication review is overdue?
If your pet is due a medication review or check-up, we may contact you to arrange an appointment before further medication can be prescribed.
How much medication can be prescribed at one time?
The maximum amount we can usually prescribe is:
- Up to 12 months of flea and worming treatment
- Up to 2 months of most other long-term medications
- Controlled drugs are usually limited to a maximum of 30 days’ supply
Your vet may prescribe a smaller amount depending on your pet’s condition and treatment needs.
Can I request a written prescription online?
Yes. Written prescriptions can be requested through your My Animal Trust account in the same way as repeat medication requests.
Can I request flea and worming treatment separately?
Yes. You can request flea and worming treatment separately through the repeat medication service if your pet is eligible for ongoing preventive treatment.
What if my pet is taking multiple medications?
You can request all ongoing medications through the same repeat medication request. Our team will review each medication individually before approval.