Budgeting for Vet Care

While we aim to keep our services as affordable as possible for everyone, we don’t offer discounts or payment plans. That’s because offering instalments would increase our operating costs and, in turn, raise prices for all clients. 

But that doesn’t mean you're on your own, far from it. 

Ways we help you access care 
We offer several ways to help you manage the cost of veterinary treatment: 

• Free Consultations: speak to a professional without worrying about an upfront fee 

• PawAssist Pet Health Plan: our cost-effective health plan can make routine care more affordable and help reduce the long-term cost of some conditions 

These options are designed to give you peace of mind and flexibility when budgeting for your pet’s care. 

Other support available 
If you're experiencing financial hardship, there are charitable organisations that may be able to help. Subject to eligibility, you might qualify for support from: 

• PDSA

• Blue Cross 

• Local animal charities 

We’re always happy to signpost you to these resources where appropriate. 

All veterinary practices are required to provide emergency care, regardless of your ability to pay. However, in these cases, treatment may be limited to the most critical interventions, such as stabilisation or pain relief, until further arrangements can be made. 

Pet insurance can be an excellent way to prepare for the unexpected. It helps protect against the cost of unforeseen treatments, giving you peace of mind when your pet needs urgent or ongoing care. 

When choosing a policy, consider: 

• Coverage type: some policies only cover a condition for 12 months, while others offer lifetime cover 

• Excess and premium: higher excess can reduce your monthly payments, but will mean more out-of-pocket costs during treatment 

• Pre-existing conditions: these may not be covered if you switch insurers 

• Deferment periods: be aware of waiting periods before you can make a claim 

If your premiums have become unaffordable, especially for older pets, speak directly to your insurer. Adjustments like increasing the excess or changing cover levels might help reduce your costs while still protecting your pet.