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My Animal Trust, our new online customer portal designed to give pet owners more control over their pet’s care

Introducing My Animal Trust, our new online customer portal

At Animal Trust, we’re always looking for ways to make caring for your pet easier and more convenient. That’s why we’ve launched My Animal Trust, our new online customer portal designed to give pet owners more control over their pet’s care. My Animal Trust allows you to manage key aspects of your pet’s veterinary care online, whenever it suits you. Whether you need to book an appointment, update your details, or order medication, the portal provides a quick and simple way to do it without needing to call the clinic.


What You Can Do with My Animal Trust

The My Animal Trust portal puts important services at your fingertips, making it easier than ever to stay on top of your pet’s health and wellbeing.

  • Book and cancel appointments anytime
    You can arrange or cancel appointments online whenever it’s convenient for you, day or night, without waiting on the phone.

  • Choose which vet you’d like to see
    When booking an appointment, you can select the vet you’d prefer to see.

  • Order repeat medication with a smoother process
    If your pet requires ongoing treatment, you can request repeat medication through the portal using a faster and more streamlined system.

  • Sign up for a PawAssist pet health plan
    You can also easily enrol in PawAssist, our preventative care plan designed to help spread the cost of essential treatments. Signing up through the portal is now quicker and easier than ever.

  • Add new pets to your profile
    Welcomed a new pet into your family? You can quickly add them to your profile in just a few clicks.

  • Update your contact and pet details instantly
    If your address, phone number, or pet information changes, you can update your details right away through your account.

  • View past and upcoming appointments at a glance
    The portal allows you to easily see your pet’s appointment history and any upcoming visits, helping you stay organised.

  • Access treatment estimates whenever you like
    You can also view treatment estimates online, giving you clear information about your pet’s care whenever you need it.


Simple, Convenient Pet Care

My Animal Trust has been created to give pet owners a simpler way to manage veterinary care while saving time. With everything in one place, it’s easier to organise appointments, manage medications, and keep your pet’s details up to date. If you’re looking for a quicker, more convenient way to manage your pet’s care, you can register today and start using My Animal Trust.

Register now and get started