What if I have an emergency outside of normal opening hours?
Call the normal number for your local clinic to speak to the emergency team. Unfortunately, we don’t usually offer emergency vet home visits, so you will be required to bring your pet to the surgery for our vet to consult. If you have any queries about this, please get in touch with your local surgery.
What if I have an emergency during normal opening hours?
Emergency cases during daytime hours do not need an appointment. However, before arriving, please do call the local surgery on the numbers above to let us know you are on your way.
Will we need to wait to be seen for an emergency?
Emergencies are seen on a triage basis with the sickest patients seen first. At busy times this may mean that non-urgent cases have a long wait and we appreciate your understanding and patience with this.
What is the cost of a veterinary emergency?
For registered clients, emergency vet appointments (out of hours) cost £75. Non-registered Animal Trust clients will also need to pay a £20 registration fee.
With the exception of the out of hours supplement, all our other fees are the same as during our core surgery operating hours.
For Animal Trust clients who have been seen by us in the last 12 months, the out of hours supplement is:
Are you sure you need an emergency vet?
It’s not unusual for our pets to get into a spot of bother, both in and out of the home. From eating something they shouldn’t to getting tangled in the garden, there are so many ways our pets can get themselves in trouble.
Pets are members of the family, so it’s completely natural to worry about their health. We understand that sometimes it can be difficult to tell whether your furry friend really needs urgent emergency vet care, or if a normal appointment will do.
Register with Animal Trust
Our vision is to develop a veterinary surgery focused on providing the highest standards of veterinary treatment for everyone. That means providing the best standard of care at every level.
We operate on a not for profit basis and offer free consultations for everyone. Our pricing provides excellent value across all our services, and is why many customers travel from across the country to access our care - we can provide services and treatments that might simply not be affordable at other local surgeries.